Case study

Nova Bank Mobile App

Client
Nova Bank
Category
Fintech
Timeline
12 weeks
A hand holding a phone with a dark spending overview and colourful bars

Project Overview

Nova Bank had grown fast, and its app had grown with it: new features were added on top of old ones until even simple payments took several screens.

We rebuilt the app’s structure around three everyday jobs – checking, paying and saving – and designed a visual language that feels calm and trustworthy.

Our Approach

We started with the moments that make people anxious about money: checking the balance before payday, splitting a bill, a payment that does not arrive. Every screen was designed and tested against one of those moments.

Key Features

  • Spending at a glance

    A weekly overview groups spending into clear categories, so customers see where their money went without opening a spreadsheet.

  • Two-tap payments

    Recent contacts, saved payees and a smart keypad turn the most common transfers into a two-tap job, with a clear confirmation step.

Results

Six months after the new app launched:

  • 41% more customers use the app every week.
  • Payment time fell from 48 to 19 seconds on average.
  • The app rating rose from 3.6 to 4.7 stars.

Tools & Technologies Used

  • FigmaResearch synthesis, flows and the design system
  • MazeRemote usability testing
  • Kotlin and SwiftNative Android and iOS apps
  • MixpanelProduct analytics

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